Best Casino Sites UK 2020

When you think of an online casino, what’s the first thing that comes to mind? For most of you, it’s the games! So, any good casino has to have a large selection of titles for players to choose from, including loads of new slots, progressive jackpot games, live dealer games and video poker. You should also be able to play a large range of different table games, and not just blackjack and roulette. If a site can’t demonstrate that they have a solid selection of games, it won’t get anywhere near our list of the top places to gamble.

We also think that a good online casino should offer games from a number of different software providers. Some casinos are loyal to just a single provider, but how can this provide the biggest variety possible? Instead, we want to see games from at least one of NetEnt, Playtech and Microgaming, as well as titles from lesser-known software producers. What’s more, new games should be added on an almost constant basis, to ensure the site always stays fresh and exciting.

Any good casino should give players a number of fantastic bonuses – bonuses that add a considerable amount of money to the bankroll and allow you to play risk-free for a short while. The most important of these bonuses is the sign up bonus, which can come in two forms: a deposit bonus or a no deposit bonus. The former is usually larger but requires you to make a deposit, while the latter is generally small, but also completely free. At the best casino sites UK, no deposit bonuses aren’t as frequent, however they do still appear.

We don’t think that the bonuses should stop with the welcome bonus though. Instead, we think loyal players should be constantly rewarded with new bonuses and promotions. We’ll want to see a fantastic loyalty scheme in place, as well as promotions like reload bonuses and free spins on the newest slot machines. Basically, the more casino bonus offers a site has, the more likely it is to be recommended by us!

We also want to see bonuses that don’t have ridiculous terms and conditions, as these can sometimes make a bonus completely worthless. We’ll look through the small print, paying close attention to things like expiry times and the rollover requirement. We can then ensure that we only ever recommend the best bonuses and promotions to you.

Depositing and withdrawing funds might not be the most interesting of subjects, however, it’s a really important one. After all, who wants to sign-up with a casino, only to find that their preferred payment method isn’t offered? The casinos we recommend all offer many depositing and withdrawing options though, including credit card, debit card, Neteller and Skrill. If you want to use a different banking method, you can check to see if it’s offered by reading our casino review pages.

Another important thing we look at is the transaction times, and we will only ever recommend a site that offers instant deposits. This means that you’ll never have to wait to play your favourite casino game ever again. When it comes to withdrawals, we recognise the fact that they’re going to take slightly longer, so we consider a site great when it manages to make payouts within 48 hours.

Finally, there are the fees – or lack of them at the best sites. We don’t think you should have to pay anything to withdraw your money, and we’re even more certain of the fact that depositing shouldn’t have a cost attached to it. Only sites with free deposits and withdrawals are recommended by us, so you’ve always got as much money as possible to online gamble with.

When you don’t have a question or complaint, it’s easy to underestimate how important great customer service is. When you need an answer though, there’s nothing more infuriating than unresponsive, unhelpful customer service teams. To ensure our recommended sites only ever offer the highest levels of customer service, we quiz each of them with various questions and see how well they respond.

Our questions could be about a specific game, the banking process, the site’s security – there really is an almost infinite number of possibilities. We’re always fair though, and ask similar questions to each casino, so that no casino ever has an unfair advantage. We’ll also let you know how you can contact a site, and we want at least live chat and email to be offered, while the best sites also offer phone support.

When it comes to customer service, we also look to see how the site in question deals with the tough issue of gambling addiction. We expect the sites to take the health and wellbeing of players extremely seriously, which is why all good sites should offer a self-exclusion scheme, as well as advice on how to get help. Even if you don’t have a gambling problem, don’t you want to play at a site that has morals?

Gambling has come a long way since its inception, and perhaps the most important leap was its move into the mobile world. Nowadays, people don’t have to sit at home in front of their desktop, but can instead play their favourite games wherever they are, providing they have an internet connection. We place equal emphasis on both desktop and mobile sites, so you can be sure all our recommended casinos can be played using a smartphone or tablet.

The best new casino sites all come with mobile play as standard, while the better-established sites have been offering mobile gambling for quite a while now. At a mobile casino, we want to see a great selection of games – including live dealer games – as well as exclusive bonuses for those gambling using their mobile. Having an app for both iOS and Android also makes us look at a mobile casino in a more positive light.

We know that our opinion is just that – an opinion. This is why we scour the internet looking for the thoughts of others and use these thoughts to decide how good a site’s reputation actually is. Complaints on forums and other sites will work against a casino, however, we’re fair, as we also take into account the good things people say about a site as well. We’ll also look to see whether a casino has addressed the concerns, as those that do clearly do actually care about their customers.

Reputations can change quickly in the online world, so we don’t just assess a site’s reputation and then forget about. Instead, we constantly check the internet for any new complaints, questions or compliments, and adjust the reviews accordingly. So, you can always be sure that any recommended site is a site with a great reputation online.

We know that, even with the help of our reviews, it might still be incredibly hard to pick the perfect site. Do you go for the site with the best bonuses, or the one offering the best security? Or perhaps you can’t decide between a fantastic mobile casino and a casino offering loads of bonuses? There is a solution to this though, and it’s one used by many experienced gamblers: sign-up with more than one online casino!

Just think: signing up with multiple casinos really does have many advantages. You’ll get to play the widest range of games possible, and you’ll also get to take advantage of the largest number of bonuses you can. So, don’t feel you’re restricted to only playing at one casino – play at two, three or even more of the best casino sites around!