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Our Team
First off, you may find yourself wondering why or how we are able to rate, rank and recommend online casinos. What experience do we have? Where are we from? What is our goal? The answer is, we are just like you. We love to play and even better, we like to be safe doing it.
Many members of our team have been in the industry for years. This means they have a lot of experience sifting through the good, the bad and the ugly. We also have some team members who are fresh to the online casino scene. This means that they are able to take a look from a new players perspective, picking out things that may be really helpful, or in turn hinder a new user.
Our well-rounded team has one goal in mind, and that is making sure our UK players like you, are safe and able to have fun.
Our Review Process
Every day we’re testing new online casinos and writing honest, thorough reviews of each. It is because of this that our top 10 online casinos list is a living document, changing as we find the new “best casino site in the UK”. Over time, we’ve perfected our review process so that you can feel confident in knowing that our recommendations are accurate and have the players’ best interest in mind. The team digs into everything from:
- Size and Variety of Games Library
- Bonus Offerings and Other Promotions
- Depositing and Withdrawing Funds
- Site Security & Safety
- The Casino’s Customer Service
When we say that our reviews are completely honest and objective, we mean it. Each and every one represents our true opinions of a site. We don’t accept money or bribes from casinos to write positive reviews. All we care about is that we’re accurately reviewing these operators. So, when you read through our reviews, you can be sure if we say that we’ve found the best casino site anywhere in the UK, it’s true!
Let’s break down the different aspects that we evaluate when we write a casino review for the best casino sites in UK:
Bonuses and Promotions
Any good casino should give players a number of fantastic bonuses – bonuses that add a considerable amount of money to the bankroll and allow the option of playing for free. The most important of these bonuses is the sign up bonus, which can come in two forms: a deposit bonus like 777’s, or a no deposit bonus. The former is usually larger but requires you to make a deposit, while the latter is generally small, but also completely free. At the best casino sites in the UK, no deposit bonuses aren’t common, but are worth looking out for.
We don’t think that the bonuses should stop with the welcome bonus though. Instead, we think loyal players should be constantly rewarded with new bonuses and promotions. That’s why our team looks to see if a loyalty scheme is in place, as well as promotions like reload bonuses and free spins on the newest slot machines. Basically, the more casino bonus offers a site has, the more likely it is to be recommended by us!
We also want to see bonuses that don’t have ridiculous terms and conditions, as these can sometimes make a bonus completely worthless. We’ll look through the small print, paying close attention to things like expiry times and the rollover requirement.
Banking on Easy Deposits and Withdrawals
While playing for fun is great, what happens when you want to play for actual money? Well, then you need to know what deposit and withdrawal options a casino offers. It would be an awful shame to sign up at a casino only to find out your preferred banking option isn’t available. Our writers are always making sure that if we’re recommending a site as the top casino, that it has a wide variety of payment methods available, like:
- Neteller
- Skrill
- Credit Cards
- Debit Cards
- Pay by Phone Bill
If you’re unsure what’s offered, then check out one of our casino reviews to find out. All of these payment methods are useless though if the transaction times stink, so we evaluate that too. We don’t you stuck waiting to play your favourite casino game because the deposit is taking too long. And, we don’t want you waiting forever to collect your winnings.
Top-Class Customer Support
When you don’t have a question or complaint, it’s easy to underestimate how important great customer service is. When you need an answer though, there’s nothing more infuriating than unresponsive, unhelpful customer service teams. To ensure our recommended sites only offer the highest levels of customer service, we quiz each of them with various questions and see how well they respond. Questions like:
- How often does Mega Moolah pay out its jackpot?
- Are there any fees associated with the banking process on-site?
- Does your site use Random Number Generators on every game?
Most importantly, we’ll let you know how to contact the site. The best sites offer phone support, but we’re also on the lookout for live chat and email options.
Lastly, when it comes to customer service, we also look to see how sites deal with the tough issue of gambling addiction. We expect the sites to take the health and wellbeing of players extremely seriously, which is why all good sites should offer a self-exclusion scheme, as well as advice on how to get help.
Wide Selection of Great Games
When you think of a casino, what’s the first thing that comes to mind? The games of course! So, any good casino has to have a large selection of titles for players to choose from, including loads of new slots, progressive jackpot games, live dealer games and video poker. You should also be able to play a large range of different table games, not just blackjack and roulette. If a site can’t demonstrate that they have a solid selection of games, it won’t get anywhere near our list of the top places to gamble. The following casino games are must-haves on our list:
Slots – It’s no shocker that we have online slots at the top of our must-haves game list. Slots are the perfect casino game for players of any skill or experience level, and are known to payout some life-changing amounts from time to time. If an online casino doesn’t offer any slot options, we don’t think that they are worth any of your precious time or hard-earned money.
Poker – Poker is probably the second most popular casino game option to slots. Why? Because it is a classic game that has only gotten larger as it’s moved into online platforms. You will commonly see poker referred to as “Video Poker” on many casino sites because of the high-end graphics and video-like feel.
Blackjack – Another table game that is loved by the masses, Blackjack is a staple in any decent casino. We fully expect our recommended casinos to offer the most classic variations of this game, but also versions that are unique and may only be able to be found on their site. A wide range of stake limits and special bonuses never hurt either.
Roulette – Everyone likes to take a spin of a roulette wheel from time to time. That’s why it is crucial that any online casino we recommend has various versions for players to try their hand at. Roulette is a great game for players who are looking for a simple, but exciting (and sometimes very profitable) way to spend their time and money at the casino.
Live Dealer – A live dealer option at a casino really takes things to the next level. It allows you to play all the games we mentioned above, but live. This lends itself to a much more engaging and interactive environment that can sometimes get lost when you move from a land-based casino to your computer or mobile device. Once you get a taste of live dealer action, it can be hard to go back.
It’s all for naught if the quality of those games is sub-par. So, we make sure that our top casinos are offering games from industry-leading software providers like:
Trustworthy and Secure
Perhaps the most important thing to consider when looking for a new online casino is security. After all, you want to know that your money will be safe on a site and that all the different casino games are completely honest, don’t you? This is why we look at security, and we won’t recommend a site unless it meets our exacting standards.
Licensing and Regulation
For a start, any casino we recommend to UK gamblers must be regulated by the UK Gambling Commission. This is a legal requirement for all casinos offering services online in the UK, and it ensures the sites are monitored effectively – something that virtually removes the ability of casinos to cheat customers.
We also want to see proof that every game on a site is completely honest and fair, and we do this by looking at their audit certificates. The top online casino websites for UK residents will always be audited by an external body, such as eCOGRA. This organisation checks many things, including the fairness of the random number generator used by the site.
Mobile Gaming
After all, how could we claim to recommend the best mobile casino sites on the internet if we weren’t reviewing the mobile experience? We couldn’t!
Reputation
We know that our opinion is just that – an opinion. This is why we scour the internet looking for the thoughts of others and use these thoughts to decide how good a site’s reputation actually is. Complaints on forums and other sites will work against a casino. However, we’re fair and we always take into account the good things people say about a site as well. We’ll look to see whether a casino has addressed the concerns, as those that do clearly care about their customers.
So, How Do You Find the Top Casinos in the UK?
Finding the top online casinos is incredibly easy. Whether you’re looking for the best casino sites or the best bonuses, you’ll find all the information you need when you read through our reviews. Of course, you could just test out all the sites yourself, but how much exciting gambling time will you waste doing this? We know that you’ll really enjoy playing at any of the sites we’ve recommended, so why not head over to one today and start playing?
Don’t forget to check back often, as we are constantly finding new, exciting sites and adding them to our list of the best casino sites in the UK!