License
39448
Known as one of the most popular casino platforms on Earth, Casino.com sticks to its strengths with high-quality games, a simple layout, and dynamic bonuses.
Many players have referred to the site as their ‘happy place,’ with a consistent offering of new and innovative games. Since their launch under the Playtech umbrella in 2013, they have continued to amass a larger share of the online casino ecosystem by engaging in highly ethical and honest gaming practices, as well as expanding their offering of new bonuses.
The platform is also known for being very responsive with their customers, with agents and representatives continuously reaching out to players who report any payment or gameplay issues and going above and beyond to turn the small number of issues around on a dime.
100% up to £100: As the primary welcome bonus, players will receive up to £100 from registering an account and making their first deposit on the site. Upon making the deposit, players will also be gifted 200 spins on the Age of the Gods slot game. Any winnings earned with bonus money is subject to a 40x wagering requirement.
Drops & Wins: Players are eligible to win up to £2,000,000 by opting into weekly qualifying games and wagering the minimum amount required to enter the tournament. The player in 1st place wins the maximum prize, while the person in 2nd place wins a smaller price, and the rest who place follow this payout pattern accordingly.
Mystery Promotions: Normally billed as the Spin A Win promotion, players who enter the table and place bets are given the chance to win a raffle for gigantic bonuses (paid out in chips) that can be used on the Spin a Win table. The bonus drops happen 10 times per evening, and are subject to a 10x wagering requirement.
| Game Category | Game Contribution |
|---|---|
| All slots | 100%* |
| Scratchcards | 75% |
| Baccarat | 25% |
| All Blackjack games | 20% |
| Other games | 100% |
Casino.com strives to make the account creation process as easy as falling off a log. Here’s how it’s done:
The customer support hub can be reached by clicking the three horizontal lines in the top left-hand corner of the Home page, followed by clicking the word Support.
Casino.com operates under the Mansion conglomerate, and their customer service operates within a similar infrastructure. Live chat support is only available for those who create an account, a somewhat limiting clause that is meant to save agents time, but actually impedes access to live support for many new registrants who cannot locate this feature.
The portal includes a FAQ section with a metric tonne of answers to common user questions. While the live chat hub is less accessible than other sites, the agents are top-notch. Our issue was resolved in under 5 minutes, and we were impressed with the quality, personalized care we received.
At the time of our review, only players from China are ineligible to play on Casino.com.
Yes! If you search ‘Casino.com’ in the App Store, you will be able to play any of our mobile games via your iPhone or Android.
Yes, but only users with an account can receive live chat support on the site.
Casino.com is run under the Playtech software, arguably the most trustworthy operator on the market, and possesses a license from the UK Gambling Commission. They are one of the most legitimate platforms available.
In order to receive the welcome bonus, players must make a deposit of 20 or more.
Casino.com has a 40x wagering requirement for the welcome bonus, and 10x to 20x wagering requirement for other promotional offers.
