The 5 Factors that Make an Online Casino Trustworthy

by TopMobileCasino Staff Last Updated
The 5 factors that make an online casino trustworthy

As the world of gambling shifts to an online platform, the need for safety and security of players is paramount. There are genuine complaints of non-access to funds, identity thefts, unfavorable withdrawal conditions, deceitful advertisements, and unlicensed casino operations in the iGaming industry. The good news is that there are far more honest brands than fraudulent ones, and you just need to verify a few facts before wagering your hard-earned money. Without further ado, here are the 5 Factors that Make an Online Casino Trustworthy.

Tip 1: Responsible Gambling Features

In the spirit of fair and responsible gambling, online casinos are expected to maintain special features for gambling addicts. The guidelines are provided by Responsible Gambling Council (RGC), an independent non-profit organization. Most of the trusted new casino sites come with a Responsible Gambling Section, which helps self-regulate gambling. This is done by temporary account blocks, regulated deposit limits, daily wagering limits, and timeouts, most of which can be set the punters themselves.

Tip 2: Customer Support

Whenever you visit a new casino, always inquire about its customer services. Even though you may not need it ever, it is important that you have 24*7 access to the casino’s customer support. New-age casinos come equipped with a live chat feature that provides instant solutions. Telephonic communication is also helpful when you need immediate support. Most trust-worthy brands will put up either of the two instant-feedback communication channels. Some shady casinos provide just an email address for their support. Unless it is verified by credible casino reviews, its best to avoid such brands. Some casinos also offer VIP hosts and personal account managers to loyal players.

Tip 3: Licensing

Licensing is one of the most important factors that makes an online casino trustworthy. Each gambling license comes with a number of checks and balances, including regular audits, to makes sure that the platform works with full fairness. There are different types of gambling licenses and jurisdictions. The most common is the UK Gambling License which enables players from the UK to wager in the casino games. Other popular licenses for European online casinos are provided by the Malta Gambling Authority, Alderney Government, and Curacao EGaming License Department. The license information is provided at the very bottom of the casino’s webpage.

Tip 4: Gaming Content

The gaming content is the heart and soul of every casino. Online casinos tend to keep hundreds of casino games to provide a diverse gaming experience. However, there are shady casinos that only keep low Return to Player (RTP) games and make off with huge commissions. Traditionally, look out for notable brands like NetEnt, Microgaming, Scientific Games, Elks Studios, etc. in the portfolio to avoid the RTP trap. Some online casinos also publish a list of all the RTP values of its casino games. Return to Player (RTP) is calculated as a percentage and a good slot game would have an RTP value of over 95%.

Tip 5: Banking

One of the core pillars of fair gambling practice is prompt customer payments. In this regard, banking remains an important factor in deciding the trustworthiness of the casino. The most preferable payment gateways are e-wallets, pay by phone, online banking, and prepaid cards. The most vulnerable is your card payments. When paying through your card at any online casino make sure to look for SSL encryption and PCI compliance. It’s also advisable to read the privacy policy before sharing personal banking information or go through a reliable casino review. Also, check for withdrawal limits and any extra charges for withdrawals/deposits.

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